1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we collect:
- Account Information: Username, email address, and password (encrypted)
- Profile Data: Display name, profile picture, and preferences
- Payment Information: Billing details processed securely through PayPal (we do not store full credit card numbers)
- Contact Information: Information you provide when contacting support
1.2 Usage Data
We automatically collect information about how you interact with our service:
- Generated Content: Prompts, images generated, and model preferences
- Technical Data: IP address, browser type, device information, and operating system
- Usage Statistics: Credits used, features accessed, and service usage patterns
- Cookies & Tracking: Session data, preferences, and analytics information
1.3 API Usage Data
For API users, we additionally collect:
- API key usage and request logs
- Request volumes and rate limit data
- Error logs and system performance data
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Provision
- Creating and managing your account
- Processing image generation requests
- Managing credits and subscriptions
- Providing customer support
- Processing payments and preventing fraud
2.2 Service Improvement
- Analyzing usage patterns to improve our AI models
- Developing new features and functionalities
- Optimizing service performance and reliability
- Training and improving our AI algorithms
2.3 Communication
- Sending service-related notifications
- Providing customer support responses
- Notifying you of account changes or security issues
- Sending promotional emails (with your consent)
3. Data Sharing and Disclosure
3.1 Third-Party Services
We share your information with trusted third-party service providers:
- Payment Processors: PayPal for secure payment processing
- AI Model Providers: NVIDIA, Stability AI, and other partners for image generation
- Cloud Infrastructure: Hosting and storage providers for service delivery
- Analytics Services: Tools to understand usage patterns (anonymized data)
3.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Storage and Security
4.1 Security Measures
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data transmission
- Encrypted password storage using bcrypt
- Secure database with access controls
- Regular security audits and updates
- Two-factor authentication (2FA) support
4.2 Data Retention
We retain your data for as long as necessary to provide our services:
- Active Accounts: Data retained while account is active
- Generated Images: Stored according to your subscription tier
- Usage Logs: Retained for 90 days for analytics and debugging
- Payment Records: Retained for 7 years as required by law
- Deleted Accounts: Personal data deleted within 30 days of account deletion
5. Your Privacy Rights
You have the following rights regarding your personal data:
5.1 Access and Portability
- Request a copy of your personal data
- Export your generated images and usage history
- Access your account information at any time
5.2 Correction and Deletion
- Update or correct your account information
- Request deletion of your account and associated data
- Remove specific generated content
5.3 Control and Consent
- Opt-out of promotional emails
- Manage cookie preferences
- Withdraw consent for data processing (where applicable)
- Object to automated decision-making
5.4 Exercising Your Rights
To exercise any of these rights, please contact us at support@unlimagen.com or use the account settings page.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
6.1 Essential Cookies
- Authentication: Keep you logged in to your account
- Security: Protect against fraudulent activity
- Session Management: Remember your preferences during a session
6.2 Analytics Cookies
- Understand how users interact with our service
- Measure performance and identify issues
- Improve user experience based on usage data
6.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may limit service functionality.
7. Children's Privacy
Unlimagen is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 13, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
10. AI-Generated Content Privacy
10.1 Content Ownership
- You retain ownership of the images you generate
- We may use anonymized prompts to improve our AI models
- Generated images are private by default
10.2 Content Usage
We may analyze your prompts and generated content to:
- Improve AI model performance
- Detect policy violations
- Enhance safety filters
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a notice on our service
Your continued use of Unlimagen after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: support@unlimagen.com
- Discord: @unlimagen
- Contact Form: unlimagen.com/contact